Systems and Operations
Frameworks That Empower Teams to Thrive
Behind every successful organization is invisible infrastructure—the systems, workflows, and processes that enable people to do their best work without unnecessary friction.
I design operational frameworks that transform chaos into clarity, helping teams collaborate more effectively while reducing the administrative burden that drains energy and creativity.
My specialty: making complexity simple through strategic organization.
Services
Trello Board Design & Implementation
What's Included:
Needs assessment and workflow analysis
Custom board architecture and structure
Automation setup and integration
Team training and adoption strategy
Documentation and best practices guide
Ongoing optimization support
Results You Can Expect: Based on proven implementations: 60% reduction in project coordination time, 95%+ team adoption rates
Best For: Organizations seeking better project visibility and team collaboration
Process Documentation & Optimization
What's Included:
Current process audit and mapping
Inefficiency identification and solutions
Standard operating procedure development
Workflow documentation and visual guides
Change management and training
Performance metrics and tracking
Best For: Organizations experiencing growing pains or leadership transitions
Team Collaboration Frameworks
What's Included:
Communication audit and recommendations
Meeting structure optimization
Decision-making frameworks
Role clarity and responsibility mapping
Conflict resolution protocols
Feedback and evaluation systems
Best For: Cross-functional teams seeking better coordination
Marketing Operations Setup
What's Included:
Marketing tech stack audit
Campaign workflow design
Content approval processes
Brand asset organization
Performance tracking systems
Team enablement and training
Best For: Marketing teams needing operational infrastructure
My Approach
Invisible Infrastructure
The best systems work quietly in the background, enabling rather than constraining.
Adoption Through Empowerment
I achieve 85%+ voluntary adoption rates by designing systems that genuinely make work easier.
Built to Last
My frameworks continue serving teams long after implementation—reducing dependency while maintaining quality.
Incremental Implementation
Complex change happens in phases. I design sustainable rollouts that respect team capacity.
Case Studies
Organization-Wide Canva Implementation
Challenge: 150+ staff members, 12+ departments, no design consistency
Strategy: Tiered training, brand control frameworks, role-specific templates
Result: 85% voluntary adoption, 60% reduction in production time, maintained brand integrity
[Read Full Case Study →]
Cross-Departmental Committee Leadership
Challenge: 15+ stakeholders, competing priorities, sensitive transitions
Strategy: Unified governance, clear communication protocols, shared success metrics
Result: 95% stakeholder satisfaction, streamlined workflows, maintained quality through leadership changes
[Read Full Case Study →]
What Clients Say
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Investment
Small Organization (1-25 people):
$[X] - $[X] based on complexity
Medium Organization (26-100 people):
$[X] - $[X] based on complexity
Large Organization (100+ people):
Custom pricing based on scope
Strategy Session:
$[X] for 2-hour intensive with implementation roadmap
Let's Build Better Systems
[Contact Form]
What to Include:
Current operational challenges
Team size and structure
What's not working in current systems
Goals for improvement
I'll respond within 2-3 business days.
🎨 ADDITIONAL COPY ELEMENTS
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Why Work With Me?
I bring a rare combination: the analytical precision of a data analyst, the creative vision of a designer, and the systematic thinking of a project manager—all grounded in seven years of proven results managing 95,000+ stakeholders.
But what truly sets me apart is my philosophy: I make myself invisible so others can become visible. My success is measured not by the spotlight I receive, but by the frameworks I build that empower others to thrive long after our work together ends.
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Ready to Get Started?
Schedule your complimentary 30-minute discovery call to explore how we might work together.
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Not Ready Yet? That's Okay.
Browse my portfolio to see examples of past projects, or connect with me on LinkedIn to follow my work.
[View Portfolio] [Connect on LinkedIn]
FAQ Section (Add to main services page)
How far in advance should I book?
I recommend reaching out 6-12 weeks before your desired start date. For weddings, 12-18 months is ideal.
Do you work with clients outside your area?
Yes! Many of my services are conducted remotely. For weddings requiring on-site coordination, travel fees may apply outside the Chicago area.
What's your cancellation policy?
Outlined in each project contract. Generally, deposits are non-refundable but can be applied to future services within 12 months.
Do you offer payment plans?
Yes, for projects over $3,000. Details provided in proposal.
What if we're not sure what we need?
That's what the discovery call is for! We'll discuss your challenges and goals to determine the right scope.
