Resume

Resume

  • Palatine Library District, Palatine, IL - Digital Communications Coordinator
    Apr 2021 - Present

    • Under the direction of the Communications Manager, utilizes various communication channels to promote the Library internally and externally. Primarily responsible for digital communications.

    • Assists and provides backup oversight of all communications projects from start to finish.

    • Reviews, updates, and generates content for Library website. Participates in the development of an overall Library web content strategy based on user needs and strategic plan objectives.

    • Manages, provides expertise, and recommends enhancements in digital marketing content, effective website communications, and other digital platforms, including digital display monitors with a user-centered approach.

    • Develops, provides content, and implements email communication campaigns to engage staff and members.

    • Leads the social media committee. Coordinates, promotes, creates content, and monitors all the Library’s social media channels.

    • Regularly reviews and researches marketing trends to generate marketing and cross-promotion ideas and recommends overall strategies to promote events and services.

    • Conducts community engagement through various digital channels, such as outreach to local businesses and nonprofits and participation in Library sponsored events to improve Library visibility online.

    • Provides expertise in conducting community surveys and gathering user experience data; evaluates and creates reports of feedback.

    • Evaluates data from digital platforms and recommends enhancements to positively impact the Library user experience.

    • Provides photography and videography services, production, and guidance for marketing videos, to promote and archive events, services, and physical spaces of the Library.

    • Collaborates with staff and participate in Library committees to foster effective communications with public service departments.

    • Participates in professional development through professional reading, workshops, conferences, and networking groups. Shares information learned with appropriate colleagues.

    Rolling Green Turf Care, Barrington, IL - Marketing & Communications Manager
    Jan 2017 - Present

    • Responsible for brand management, community engagement and implementation of communication campaigns to increase company awareness within the Chicagoland area utilizing social media and direct marketing.

    • Handled all aspects of the 25th year anniversary events, including customer loyalty promotions, rebranding efforts, and on-site celebrations.

    • Created a new website for this company using Square Space.

    Iliad Epic Grow, Lansing, MI - Marketing & Communications Consultant
    Jun 2020 - Apr 2021

    • Development and implementation of social media marketing strategy on Instagram, Facebook, LinkedIn, and YouTube for a Class C Medicinal and Adult-Use cannabis company.

    • Responsible for community engagement and brand management to continue expanding community awareness of this new company within Michigan.

    Habitat for Humanity ReStore, Bloomington, IL - Volunteer Coordinator
    Jan 2020 - Mar 2020

    • Coordinate all volunteers’ activities at the ReStore location. Conduct volunteer orientation sessions and track volunteer completed hours.

  • Illinois State University - Bachelor of Arts Degree, May 2020
    Major: Communications (Public Relations)
    Minor: Civic Engagement and Responsibility

  • Google UX Design Professional Certificate

    August 2024 | Click here to Verify.

    - Completed comprehensive 7-course program developed by Google covering end-to-end UX design process

    - Created user-centered designs through research, wireframing, prototyping, and user testing

    - Developed portfolio-ready projects demonstrating proficiency in design thinking methodology

    - Applied industry-standard tools and practices for user empathy, problem definition, and iterative design

    IBM SkillsBuild - Artificial Intelligence Fundamentals

    February 2025 | Credential: PLAN-7913EE1DB030

    - Mastered core AI concepts including machine learning, deep learning, natural language processing, and computer vision

    - Gained hands-on experience with IBM Watson Studio and neural network implementation

    - Studied AI ethics and industry best practices for responsible AI development

    Kevin Mitnick Security Awareness Training

    June 2023

    - Completed intensive cybersecurity awareness program focusing on threat identification and prevention

    - Gained practical knowledge in recognizing and countering social engineering attacks

    - Developed understanding of modern cybersecurity best practices

  • All Social Media Platforms
    Navori
    Patron Point
    Library Market
    Mailchimp
    Midwest Pano 360 Camera
    Figma
    Adobe XD/Premier/Rush/Audition/Illustrator
    Canva
    Survey Monkey
    Square Space
    Microsoft 360

  • Digital Marketing
    Creative Content Design
    Social Media Marketing
    Website Design and Development
    User-Experience Design
    Video Editing and Production
    Digital Advertising
    Event Planning and Coordination
    Exhibit Curator
    Wedding Coordination
    Self-motivated
    Organizational skills

  • Google Coursera User-Experience Design Certificate