Strategic Approach and Metrics

My approach to community partnerships and engagement is distinguished by several core strengths: 

Strategic Partner Management with Data-Driven Growth: 

  • Spearheaded comprehensive social media strategy across 6 platforms, achieving impressive growth: Instagram (54.7%), Facebook (34.4%), and LinkedIn (62.2%) 

  • Successfully launched TikTok with 1,002+ views per video 

  • Transformed email marketing approach, increasing open rates from 31% to 49-52% across audience segments while managing campaigns to 43,000+ members 

  • Documented and implemented comprehensive Digital Marketing Standards document ensuring consistent brand messaging and quality across all digital channels 

  • Developed a thoughtful content creation process—from intentional listening and purposeful planning to mindful creation and responsive engagement 

Project Leadership and Cross-Functional Collaboration: 

  • Created multi-media content strategy for our 100 Year Anniversary campaign that generated 10,000+ engagements across platforms 

  • Chair our Social Media committee, hosting bi-monthly meetings with representatives from every department to ensure content balance and creativity 

  • Collaborated with cross-departmental teams to create cohesive marketing campaigns for major library programs that engaged and resonated with all diverse community members 

Detail-Oriented Implementation: 

  • Developed and maintained internal library-wide Trello project management software with customized tracking categories for cross-functional team coordination 

  • Led organization-wide implementation of Canva software, streamlining design processes while maintaining brand integrity across all marketing materials 

  • Balanced data-driven decision making with empathetic understanding of user needs, ensuring partners feel heard while driving measurable results 

IMPACT & OUTCOMES 

Our community partnerships and engagement initiatives have produced measurable results: 

  • Successfully contributed to multiple celebration events that engaged over 95,000+ community members 

  • Created lasting digital and physical archives that serve as resources for future generations 

  • Strengthened community connections through interactive experiences and shared storytelling 

  • Developed sustainable documentation practices that continue to benefit the institution 

  • Increased program participation through strategic partnerships 

  • Generated significant sponsorship value for reading programs 

  • Expanded our social media audience through community-centered content 

What excites me most about community engagement is the chance to apply partnership-building expertise to initiatives that genuinely impact lives. My professional philosophy centers on creating audience-centered experiences that meet people where they are, while building bridges between institutions and the communities they serve. 

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Crisis Communication and Community Support